The Decision Most Companies Have a Financial Incentive to Get Wrong
A full replacement is a bigger job than a repair. We'd rather tell you the truth and lose the bigger sale than talk you into work you don't need yet — the same principle behind everything else on this site.
- Repair usually makes sense: damage is localized, the roof is under 15 years old, and the rest of the roofing is in reasonable condition
- Replacement usually makes sense: damage is widespread, the roof is near or past its material's expected lifespan, or repeated repairs are costing more cumulatively than replacement would
- The honest middle case: sometimes it's genuinely a judgment call, and we'll tell you that directly
Frequently Asked Questions
No — see the Insurance Claims page for the same commitment applied there. We'd rather earn the next job through trust than maximize this one.
Absolutely — we'd encourage it if you're not sure.
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